Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Frequently Asked Questions
Care instructions
Please be gentle with your mala. Bathing, swimming, or partaking in any vigorous activity may lead to a breakage or damage of your mala. please keep in mind that frequent over stretching will weaken the thread overtime and may damage your mala.
Regular cleansing of your semiprecious stone mala is recommended. Gemstones absorb negative energy well and could also transmit the negativity back if they become saturated. To remove any unwanted energy, leave your mala in moon or sunlight, let it rest under a tree, using sound vibration to clear your crystals such as religion or meditation music.
Metal accents may tarnish due to its exposure to air and natural oils. If preferred, a polishing cloth can be used to restore their shine.
Wholesale availability
Yes, please send me a message.
Do you accept custom order?
I love custom order. Please send me a message to discuss with me.